Mercari item arrived damaged.

Go to Mercari r/Mercari • by tokyo_993. View community ranking In the Top 5% of largest communities on Reddit. Item damaged, Mercari says to return ...Mercari is a great place to sell fragile items since they include a $200 shipping insurance IF you use the Mercari labels! If you want to use your own labels, make sure you do USPS Priority or UPS/Fedex that has shipping insurance. About the insurance others mentioned: I am a glass seller almost exclusively.Each item was under 1lbs so individually they would have shipped as USPS first class. When the buyer bundled the items, I was expecting a UPS label since the items combined would be over 1lbs. But I still got a first class label with the weight of 15oz. Mercari customer service was really quick to reply and tell me that I wouldn't be charged ...Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.

Listing an item is always free on Mercari. Fees are charged when an item sells or when a service is used. The following charts explain fees on Mercari. Service Fee We work hard to make our marketplace a vibrant and secure shopping experience, learn more. Starting March 27, 2024, when you make a purchase, a service fee will be charged. The amount of the fee will be displayed as part of the ...To protect the marketplace, frequent cancelations may impact your selling privileges. If a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancelation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or ...

Reply. tomahawkward • 2 yr. ago. Yeah! I just put a random number and it worked. Thanks. 2. Reply. BoringNameGoesHere • 2 yr. ago. When it asks for a tracking number, just select Usps and type in any random number like 1234, click submit, and it …Hello all! I just received my first low rating as a new seller on Mercari. 😕 I sold a Too Faced highlight, and it was damaged in transit. I feel…

Damaged by UPS in transit. Never made it to buyer and is now sitting at Mercari office for "processing" going on 6 days. ... which for this particular item is more than I sold the item for without the 63% off retail postage when you get a prepaid label through them. They also cancelled the transaction completely so the buyer got their money ...Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. Mercari accepted my request for return, and the package has been delivered back to the seller yesterday at around 3:00PM, and on the listing page it says "wait 24 hours for the seller to receive the return" ... its already been over 24 hours, and I am still waiting for my refund, anybody else had to wait longer? 2- Ship Within 3 Business Days. Now that your item is securely packaged, it’s time to get it on its way to the lucky buyer. Mercari has some shipping guidelines to keep in mind, including the recommendation to ship within 3 business days of making a sale. Timely shipping is crucial for maintaining your reputation as a reliable seller and ...Posted by u/solid278 - 3 votes and 15 comments

Yes, here is the listing on Mercari Japan. After scrutinizing the photos more, I can see now that the button on the back that you press to open the battery compartment is damaged from a pen or pencil in the photo, whereas mine is clean. It's definitely a completely different unit. The only mention of damage is deterioration of the box with age.

We are honored to announce that Mercari was named by Fast Company as one of the top 10 most innovative Asia-Pacific companies of 2021. Check out the full list here: https://bit.ly/3eGfCqe #FCMostInnovative. All reactions: 107. 901 comments. 5 shares. Like.

The bottom also had a dent in it so that the item does not stand up on its own. I’m pretty sure the seller shipped it that way because the box wasn’t damaged enough to have done that to the item. Contacted mercari for a refund. It took them about 30 minutes to give me a response and they refunded and told me to keep the item. I am at a loss for what to do. I sent Mercari a message and sent them the photos of the items before transit. I am upset and feel cheated. I find it…The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Item never arrived SELLING It's been in the same location for over a week now and just says processed through usps factory, but it was supposed be here last Tuesday, mercari even gave me the automated message that I can cancel my order, now ...Ask them to cancel and repurchase with correct address chosen. If the buyer lives near their old address, they can request that their item be held at the post office and they can pick it up instead of having it delivered. DO NOT SHIP even after 3 days. No can do. correct address must be on file w/mercari.By opening a dispute, you can communicate directly with your seller to work out a problem transaction. If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute to a claim. We'll review the claim and decide on reimbursement.I’ve been selling lightweight paper items and sending with regular 1-oz postage. I assume the buyer got the envelope but just cancelled the order and now I’m out the money. Since stamps don’t have tracking there’s no way to prove this and Mercari won’t do anything about it because it’s not tracked. Luckily the items are quite cheap.

Policy. Mercari’s Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised outside of these channels may not be ...Always take pictures with the smartphone people will do anything . They know how to manipulate the system. After that I will be as nice as possible to them Mercari reads all conversations you are having with the client. When Mercari see that you are willing to work with the client sometimes Mercari will give you creditKinda worried here, as I just sold a 100+ dollar item. Shipped it out, it got delivered, everything seemed good. No rating. So I messaged the seller… Buyer needs to open a ticket with Mercari on the order. They need to say there is an issue with the order since it arrived broken. For your future sales, this damage is on you as mugs should not be packed in a bubble mailer, regardless of how much bubble wrap you use. Use a box next time. blackrain89. As the title states, I was shipping a fragile item that arrived broken. The seller has not rated me yet luckily, she very kindly (but sadly) messaged me and told me it arrived broken. ... If you are able to prove that you followed Mercari's packaging guidelines, Mercari will refund the buyer and release your funds to you also. The buyer can ...I am at a loss for what to do. I sent Mercari a message and sent them the photos of the items before transit. I am upset and feel cheated. I find it…

Damaged items deemed hazardous by Mercari may not be returned. If a package was damaged and then rerouted back to the sender, the seller must provide photos of the damage within 24 hours of delivery. Mercari may change Shipping Protection criteria from time to time.Mercari is Japan's largest marketplace, where anyone can buy and sell items safely and easily. Mercari carries plenty of new and unused items. Pay by credit card, by carrier billing, at a convenience store, or through a bank ATM. Mercari's system ensures safe transactions by holding the payment until after the item safely reaches the buyer.

Considering your item was damaged, you’d file for a return and give all of the appropriate pictures and information, wait for it to be approved, then send it back and receive a refund. Ultimately it comes down to the item not being sufficiently packaged that caused it to arrive damaged. You only have two options: file for a return or rate the ...Item damaged in transit, help! As the title states, I was shipping a fragile item that arrived broken. The seller has not rated me yet luckily, she very kindly (but sadly) messaged me and told me it arrived broken. ... protection by stating that the item was packaged well and showing all the protection you shipped it with in their damage claim ...To replace an item: Go to Your Orders and select Return or replace items beside the item you want to replace. Tip: If your order is from a third-party seller or not eligible for a replacement, select Return Items. Enter a return reason on the next screen. Select the item that you want to replace and select a reason from the Reason for return menu.2nd contact Mercari, start the return/refund process. They will handle it. Like someone else said, start the return through mercari. It isn't like eBay. The seller has NO say as to if the return is accepted or not and they don't get to make rules for their listings or "shop". All of that is decided by mercari.Mercari arrived in the U.S. in 2014 and has become one of the most popular online marketplaces in the country, with over 20 million users. It is headquartered in Palo Alto, California, near San Francisco. ... You can request a refund if the item isn't as described, damaged, or never shipped. But you have to request a refund within three days ...The Mercari Return Policy is designed to cover both the buyer and the seller in the transaction. As per the usual transaction, sellers are informed once a buyer reports a problem with an item they have received. The Mercari system then determines whether the item is eligible for a return or refund. The decision depends on the item's eligibility ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' Members Online • vyladr. ADMIN MOD first time an item has came damaged . EXPERIENCE i feel silly for being frustrated but i bought a new jeans album for 9.50 which is a VERY good price. it ...

Hang onto any enclosed packing slips and return labels. If the item is brought into your home as opposed to being left on your porch, inspect it for damage before you’re asked to sign off on the ...

Hi everyone, I had a buyer tell me their item arrived broken. I packaged it well but I guess it didn't matter. ... IMO, Mercari refunding buyer, while still paying you, is not guaranteed. They tend to do that only on things that are ~$20 or less, and it’s the first time it’s ever happened (almost like a one time “get out of jail free card

Need more details such as the dimensions and weight of the box. If you stood in line and got a actual acceptance scan with the weight at drop off, you should be good. But if it was something super light, then its back to a he said she said situation. Mercari supposedly does not accept video as evidence but who knows. 5.Posted by u/solid278 - 3 votes and 15 commentsSince Apple is an electronics retailer, lost or damaged packages can potentially mean big money down the drain. Thankfully, Apple has a policy to protect consumers, allowing any items that arrive ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Freebies i included were damaged, but the actual item is fine. Vinted has allowed the buyer to keep the item and has refunded them too, but won't compensate me? 😑 ... Oradina necklace arrived damaged, refused refundMercari support keep getting worst with claims. Just had someone request return and he return it used, damage and in a used trash bag with no kind of protection. My item was brand new but I end up with a damage item that look like it got abuse by a 2 year old kid.Anyway, Mercari reviewed the disputed transaction for 4 fucking days and then sided with the buyer citing "insufficient packaging" on my behalf. I am PISSED. I have made over 300 sales on Mercari and NEVER had an item arrive broken - in fact most of my ratings include comments from buyers about how well I packed their item.Buyer needs to open a ticket with Mercari on the order. They need to say there is an issue with the order since it arrived broken. For your future sales, this damage is on you as mugs should not be packed in a bubble mailer, regardless of how much bubble wrap you use. Use a box next time. blackrain89.After delivery, buyer immediately requests a return stating authenticity concerns because buyer thinks shrink wrap was not "factory". This is a scream factory blu ray by the way. The buyer, removes the shrink wrap sends Mercari photos of the now open and used item and requests return. I respond stating the item is no longer new and the ...Contact Us. Need to cancel a transaction so the buyer can repurchase the item? Have the buyer Like your item or Follow you before canceling. That way, they can easily return to the listing once it’s back on sale.That definitely will help in future with things arriving in one piece. If you sent it according to Mericari’s shipping, then call and let them know. Also, take pictures of how you packaged, I had to learn the hard way. Make sure they send pics of the broken item for proof .Shipping Protection. To provide peace of mind for your shipments, we include up to $200 Shipping Protection for Mercari prepaid labels for standard, economy, and Media Mail shipments or Local deliveries and up to $20 for First-Class Envelope rates. If your item is lost in transit, or if the buyer files a return for an item damaged in transit, Mercari's Shipping Protection has you covered.I am at a loss for what to do. I sent Mercari a message and sent them the photos of the items before transit. I am upset and feel cheated. I find it…

Buyer scammed me for 5 items, claimed I sent 1 incorrect item. I had a buyer order 5 items. They claimed I only sent them one item, that was the wrong item. yet, the “wrong item” arrived “broken”. Mercari closed the claim in their favor, allowing them to keep the 5 correct items I did send. They refuse to show me photos of the packaging ...Online auction websites for buying and selling secondhand items came with their own problems, including difficult listing procedures and long bidding times. On ...7/ After you get your return back, if the buyer switched PS4's with you, tampered with the case and you can prove it, then you need to contact Mercari via Facebook or Twitter and show them your proof. In that case, Mercari should refund you and suspend the buyer. 8/ If the PS4 is really not damaged and is working correctly, then you should ...Scam buyers will purchase items and attempt to use payment methods that aren't approved through Mercari, offer sob stories to entice sellers to lower prices, claim products arrived damaged, send back items damaged when sellers have sent out undamaged goods, etc.Instagram:https://instagram. how to make pony bead keychainsoutsiders mc portlandmarianne kohbergerprogressive field layout Some items on our site are shipped and sold directly from the sellers. If the damaged item was shipped and sold directly from the seller, you will see the option to "Contact the Seller" on the Order Details page. Contacting the seller will result in a faster resolution, as Macy's cannot process returns or exchanges for these items.Include the packaging that was used along with the broken pieces. Once it is reviewed by Mercari (it may take a while, the system is really sloggy right now - expect 5 - 7 days … is adrienne broaddus marriedsources of comfort for air travelers crossword clue Be honest. You received a completely filthy, possibly hazardous, item with undisclosed damage. There's no need to "spare feelings". This seller clearly did not think about yours. Reviews are to warn other buyers. Also, I'd rather spend an additional $30 to buy a clean item than do the burden of cleaning and/or dealing with hazardous ... socksfor1 irl The trick with returning items to Mercari is that you need to be quick to act once you get the delivery. You have to verify the product's correctness within three days from delivery to be eligible for the return. According to the Mercari return policy, initiating the return is possible only if the product: Is damaged or defective; Appears ...Be honest. You received a completely filthy, possibly hazardous, item with undisclosed damage. There's no need to "spare feelings". This seller clearly did not think about yours. Reviews are to warn other buyers. Also, I'd rather spend an additional $30 to buy a clean item than do the burden of cleaning and/or dealing with hazardous ...